- Grubhub’s customer service number for help is 1-844-478-2249.
- Corporate account support includes Corporate Care and Admin Support at the same number.
- Prepare order details and call during non-peak hours for faster service.
- Be clear, concise, and patient when speaking with support representatives.
Does Grubhub Have a Phone Number?
Yes, Grubhub does have a customer service phone number that customers can call to get help – 1-844-478-2249.
In general, when you call a Grubhub-generated number for a restaurant, you’ll be given three options: place an order, ask about an existing order, or ask other questions.
I’ve found related to orders and Grubhub accounts are handled by Grubhub representatives, while other questions are redirected to the restaurant directly.
Grubhub Corporate Phone Number
The company also provides two additional numbers for corporate help. These include:
- Corporate Care: (844) 478-2249
- For corporate account users with problems applying budgets, delivery status updates, password resets, or order issues.
- Corporate Admin Support: (844) 478-2249, option 3
- For corporate account admins with site troubleshooting, account setup questions, and billing information.
They also maintain a large Client Success team that can help with things like budget and rule changes, adding locations, and product functionality, just to name a few.
These generalized inquiries can be sent to [email protected].
How to Prepare for a Call
I highly suggest doing a bit of prep work before calling Grubhub. This will save you time and headaches once you actually get on the call with a support rep.
First, have your order details ready, including the order number, restaurant name, and and other information that helps explain the issue you’re having.
Next, I suggest calling during non-peak hours such as mid-morning or late-afternoon if at all possible.
This helps to avoid longer wait times and get faster service. The phone lines are usually pretty backed up in times of high demand like the lunch and dinner rush.
I also encourage you to be as clear and concise as possible, while avoiding showing any type of frustration toward the customer support staff.
They are there to help you and will do whatever they can to help you work through your issue. The last thing they need is a difficult customer on the other end of the call.
Do you have experience with the Grubhub customer support number? Let us know your experience or anything else that our readers might find helpful by dropping a comment below.
